Free missed-call audit
For owner-run HVAC, plumbing, electrical & restoration shops

Never miss an emergency service call again.

Missed-call rescue for Orlando trades.

We're the emergency night shift for your shop. Every call gets answered, day or night, in your company's name. Real emergencies go straight to your on-call tech, routine work gets booked, and anyone who hangs up gets a text back.

  • Built for the Orlando area
  • Live in 48 hours
  • $0 setup
  • Month-to-month
The problem

Your phone rings when you can't answer it.

You're on a roof, under a house, or asleep.

Owner-run shops miss calls because the owner is doing the work: in an attic, driving between jobs, or off the clock at 10 PM.

Emergency callers don't wait for a callback.

Someone with no AC in July or water on the floor isn't leaving a voicemail and waiting until morning. They call the next shop on Google until somebody picks up.

One lost emergency job can cost more than a month of service.

A common after-hours HVAC repair averages about $650 nationally (PICKHVAC, 2026). Water damage restoration averages $3,867 (Angi, 2026).

National averages for homeowners. Your tickets will differ.

What you get

A 24/7 call-capture system for your shop

Not a message-taking service. Every call ends in a booked job, a tech on the phone, or a clear next step, and you see all of it.

  • Every call answered, 24/7, in English or Spanish, in your company's name. Overflow only, after hours only, or every call: your choice.
  • After-hours emergency dispatch. Real emergencies are connected to your on-call tech with the details. If nobody picks up, it goes to your backup, then to you.
  • Jobs booked into your schedule: your calendar or field-service software. Where a direct connection isn't set up yet, your dispatcher gets a ready-to-enter job.
  • Missed-call text-back. Anyone who hangs up before we answer gets one text so they reply to you, not a competitor.*
  • Lead qualification. Emergencies are sorted from tune-ups and price shoppers, with address, zip, equipment and access notes taken down.
  • Follow-up that books more work (Capture + Follow-up plan): quote follow-ups, review requests and maintenance reminders, only to customers who said yes to texts.*
  • A 7 AM report every day: what came in overnight, what got booked, and who needs a callback.

*Texting turns on once your business number's carrier registration (A2P 10DLC) is approved, which usually takes several business days. Answering and dispatch don't wait on it.

How it works

From first call to live in 48 hours

  1. Free missed-call audit

    We call your line after hours like a homeowner would, note what happens, and send you a one-page report. No tech gets dispatched.

  2. Hear it yourself

    On your audit call, try our demo assistant and try to stump it. Ask if it's a robot. Ask for a price. Try it in Spanish.

  3. Live in 48 hours

    A 30-minute setup call covers your services, service area, fees and on-call list. You approve it with a test call before it goes live.

  4. Calls turn into jobs

    You get a summary of every call and a daily report. You keep your number; unanswered or after-hours calls simply forward to us.

Plans

Simple monthly pricing. No setup fee.

Emergency Line

$497/mo

For HVAC, plumbing and electrical shops that need nights and weekends covered.

  • 24/7 answering, English + Spanish
  • After-hours emergency dispatch + escalation
  • Booking into your schedule
  • Missed-call text-back
  • Lead qualification
  • Per-call summaries + 7 AM daily report
Start with a free audit

Hurricane Season Plan

$997/mo

For water, fire and flood restoration companies.

  • Everything in Emergency Line, with priority paging
  • Loss and insurance intake on the call
  • Photo requests by text
  • Storm-surge mode for high call volume
  • Monthly jobs-and-revenue report
Start with a free audit

All plans: $0 setup · live in 48 hours · month-to-month, cancel with 30 days' notice · phone usage within normal limits included (we'll agree on yours at setup).

MONTH ONE
PAYS FOR
ITSELF

Pays for itself in month one, or month one is free.

If the jobs booked through your line in your first 30 days add up to less than your monthly fee, as shown in your field-service software or invoices, we refund your first month. Simple as that.

Full terms are in the service agreement. We review the numbers with you at day 30.

FAQ

Straight answers

Is it a robot?

It's an automated voice assistant built for trade calls, and it never pretends to be a person. If a caller asks, it says so. It always offers a callback from your team, and emergencies get handed to your on-call tech live. Callers mostly care that someone answered and a tech is on the way.

Do you record calls?

No. We don't record call audio. The assistant keeps written notes and a text transcript of the conversation so your team gets the details, and callers are told up front they've reached an automated assistant. Florida requires everyone's consent to record a call, so we've built the service not to.

What if it's a real emergency?

If there's a danger to life or property, like a gas smell, smoke, sparking or flooding near electrical, it tells the caller to get to safety and call 911 and the utility first. Then it alerts your on-call tech with the details and keeps escalating until someone on your list responds. It is not a substitute for 911.

Will it quote prices?

Only the fees you give us, like your service-call or after-hours fee. It never makes up repair prices.

Do I have to change my phone number?

No. You keep your number and forward unanswered or after-hours calls to your dedicated line, usually with a short code from your phone or a setting with your phone company. We walk you through it.

Does it speak Spanish?

Yes. It answers in English or Spanish, whichever the caller uses.

Does it work with my software?

It can book into your calendar or field-service software. If a direct connection isn't in place yet, it sends your dispatcher a ready-to-enter job so nothing gets lost.

What about texting rules?

We register your texting with the carriers, send one missed-call reply with a STOP option, and only send follow-ups to customers who agreed to receive them.

Is there a contract?

Month-to-month. No setup fee. Cancel anytime with 30 days' notice.

What's the free missed-call audit?

We call your main line after hours the way a homeowner would, write down what happens (rings, voicemail, callback time), and send you a one-page report. We never let a tech get dispatched on an audit call and we don't record it.

Find out what your phone is missing tonight.

Book a 15-minute slot. We'll run the after-hours audit and walk you through the results.

Free missed-call audit